Warranty

We offer 12 month limited warranty on all Spark Bikes giving the confidence you need to purchase without hesitation.

How Warranty Works?

Our bikes are built using durable frames and quality parts supplied by solid brands. Each bike comes with a 12-month warranty against defects from the manufacturer.

Electrical parts include the LCD screen, throttle, controller, pedal assist sensor, motor, and battery. These parts are user-friendly and can be easily replaced by the user. If an electrical problem is found, our team will provide the necessary support to resolve the problem. If the problem persists, Spark Bikes will replace the defective part free of charge.

The warranty only covers mechanical parts that were damaged at the time of shipping the product. The warranty does not cover mechanical parts that are damaged as a result of using the product, including tires, brakes, gears, pedals, and suspension.

Further, this warranty does not cover:

  • Normal wear and tear
  • Replacing headlights and rear lights
  • Damage or failure from abuse, neglect, misuse, or accidents

  • Damage resulting from improper charging of the battery or use of any charger not supplied by Spark Bikes

Installation of any electrical components not originally supplied by Spark Bikes will void the warranty.