Frequently Asked Questions

  • What is the maximum speed?

    It really depends on various factors such as the slope, user weight, weather, ...etc.  However, generally speaking on full power, you'll be able hit a max of 32km as allowed by the law in Canada.
  • Do you ship your bikes fully assembled?

    Your bike will arrive 95% assembled. The only assembly you will need to do is install the handlebars, screw on the pedals and you are good to go!  The whole process should not take more than 10-20 minutes, and no special skills are required. 
  • How far can I travel on a single charge of the battery?

    Depending on the level assist, terrain, weather condition, and battery type.  Please revert to the product specifications for more information.  
  • How long will the battery last before I have to buy a new one?

    The life cycle of a battery is up to 500 charges. You will know when your battery is coming to an end by experiencing a decline in the distance per charge.  
  • What is the warranty?

    Sparkbikes provides its customers 12 month warranty on its electrical parts.

  • What makes Spark Bikes better than the rest?

    We have strong logistics and fulfilment capabilities that help us cut on costs and pass these savings to you.